How Consumer Behaviour Shifted to Mobile Due to COVID-19


Coronavirus has dramatically changed consumer behavior in the past few months. Whether it’s buying patterns, spending priorities, or the kind of devices that are being used for online shopping, everything has changed due to the COVID-19 crisis.

The pandemic has changed not only what consumers purchase online during the last few months, but also where and how they made the purchases.

When talking about mobile usage, it is important to know that as compared to 2019, mobile purchases increased by 23% in 2020. There has been a hike in online sales through mobile devices, whereas online sales on non-mobile devices have dropped to 43.8%

In this pandemic situation, people are spending a lot of time on their mobile devices. When looking at the key reason behind why consumer behavior shifted towards mobile, it is observed that the availability of assorted mobile applications combined with brilliant features and amazing utilities fueled the purchasing of handheld devices especially smartphones.

Today mobile apps seem to have invaded every sphere of our life and business as people throughout the world have become heavily app-dependent.

People are downloading and using various apps to order food, buy essential products, for shopping of other products, medicines, transfer money, health consultation, entertainment, and for various other purposes. Therefore, a number of mobile app development companies are coming up in the market offering more interesting and useful solutions for the users.

Businesses are becoming more cautious about the layout and design of their apps. This is because the layout and design play a key role in deciding the future of mobile applications. If it’s not interesting or easy to use, people will move to some other app in no time. 

The increased engagement over mobile phones has presented a great opportunity for online businesses to improve their user experiences of brands’ mobile sites and apps.

In the current scenario, businesses of any kind whether big or small can benefit by creating a mobile app for their business.

A professional mobile app development company can help a business to develop an app with an easy user interface and great features that can help them to reach a large number of customers and make a strong online presence.

As far as mobile application development cost is concerned, there are many factors that can affect the cost of developing a mobile app, these include the type of development company, app type, things needs to be implemented in the app like functionality and features, complexity and technical issues that may arise in the app development process, the time required for developing the app, etc. 


It would be correct to say that the smartphone with featured apps has now become an essential part of our lives.

With the ever-growing popularity of mobile apps, the mobile app market is growing faster than ever before.

The mounting usage of mobile devices, along with apps is perhaps the major technical phenomenon in recent times, especially in the last few months as people are staying more at home and spending most of their time on their mobile phones.



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